INTRODUCTION
READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE. By using this website, you give your consent to agree to these terms of use.
Before using www.mbvei.com (the “ Website”), also read the Terms of Use of the PODIA Web Platform provided by Podia Labs, Inc. at https://www.podia.com/terms, which hosts our Site, the Podia Privacy Policy, located at https://www.podia.com/privacy, and the Podia EU Data Processing Supplement, which is located at https://www.podia.com/dpa. These Terms of Use set out the legally binding terms for your use of the Website and Services.
If you do not agree to these Terms of Use, do not use the Website.
APPLICATION OF GENERAL TERMS AND CONDITIONS
The following terms ("Terms of Use") are the agreement between MBVEI, Inštitut za izobraževanje glasu, Martina Prevejšek s. p. ("Company") and you who use this Website and all its related services and content. This policy applies to the www.mbevi.com website (the "Website") operated by the Company. As a condition of using the Website and by purchasing the product or service, you agree and accept the terms of use.
CHANGE OF TERMS OF USE
The company reserves the right to change the content published on the Website.
PRODUCT / SERVICE
The Company undertakes to always provide the customer with the following information:
- Company identity (name and registered office of the Company),
- contact information that enables the user to communicate quickly and efficiently (e-mail address, address),
- essential characteristics of goods and services,
- clearly and unambiguously set prices of goods and services,
- the period within which the product or service can be returned, an explanation of the complaint procedure, including all details of the contact person or customer service.
PURCHASE AND ORDERING SERVICES AND DIGITAL PRODUCTS
The Company agrees to provide a digital product and service/ workshop (hereinafter collectively referred to as the “Product”) located in the online store. Customer agrees to abide by all policies and procedures described in this Agreement as a condition of its purchase of the Product. You can purchase and order our Products on the Website www.mbvei.com.
PRICES
The price may vary depending on when and which product was purchased. The published prices are valid for all customers. All prices include VAT. Prices are valid at the time of placing the order.
We reserve the right to change the price list and general terms and conditions.
PAYMENTS
1. Payment of Products (digital products, pre-recorded courses, workshops) is made on the Website by credit card. All payments are made via STRIPE.
2. Payment of workshops may also be made by remittance of the fee to the MBVEI transaction account, if specified on the sales page of each workshop. Information for the remittance of the fee:
- Recipient IBAN: SI56 0298 0026 3698 540
- Reference: NRC
- Name: MBVEI, Inštitut za izobraževanje glasu, Martina Prevejšek s.p.
- Street: Gorenja Lepa vas 9A
- ZIP: 8270
- Town: Krško
The transfer of the registration fee is considered as an application for a workshop.
The customer sends the photocopy of the payment to info@mbvei.com.
After receiving a payment receipt, we give the customer access to the workshop materials and information on the MBVEI for Customers website (LOGIN), to which the customer logs in with his e-mail address and password.
ON LINE-WORKSHOPS
- Date of implementation and registration for the workshop
Workshop dates are posted on the website www.mbvei.com. You are registered for the workshop after paying for the workshop.
The workshops are held live on-line via ZOOM platform.
REFUND POLICY
- Refund for the purchase of the workshop upon cancellation by the customer
In the event that you have already paid for the workshop and subsequently decide that you do not want to attend the workshop, we will unfortunately not refund your money.
- Refund in the absence of the lecturer
In the event that the lecturer falls ill or is unable to lead the workshop due to some other force majeure, the workshop is postponed to a new date. If you are unable to attend the workshop on a new date, we will refund your money.
- Money back guarantee when buying digital productS
We place great emphasis on the quality of our products and we want you to be satisfied with the purchase of our product. We guarantee a 100% money back guarantee for the purchase of our digital products.
If you are not satisfied with the product, you can simply request a refund within 2 days (48 hours) of purchase. Send a request for a refund to info@mbvei.com and we will refund your money within 7 days.
NOTES ON OUR REFUND POLICY FOR DIGITAL PRODUCTS (pre-recorded courses)
- If the application for a refund is not submitted within 2 days of purchase, a refund is not possible. After the 2nd day from the day of purchase, all payments are non-refundable, you are responsible for the full payment of the price for the product, regardless of whether you use the product or not.
- If you download all the contents of the product, take advantage of special offers/discounts and then request a refund, we reserve the right to reject your request. Why? Our generous return policy is designed to allow customers to make sure the product is right for them. Theft of material is NOT covered in this policy.
If you have any questions or concerns, please let us know by contacting our support team directly. You can get support at:
info@mbvei.com
PROTECTION OF PRIVACY
We are committed to the permanent protection of all personal data of customers. Customers' personal data will be used exclusively for sending information material, offers, invoices and other necessary communication.
DATA COLLECTING
Company MBVEI, Inštitut za izobraževanje glasu, Martina Prevejšek s.p. collects only that customer information necessary to purchase digital products and services (online workshops), perform registration and subscribe to our services.
To purchase our products and services, users must provide basic personal information: name and surname, address, country of residence and e-mail address. We do not share this information with a third party.
SUBSCRIPTION TO e-NEWSLETTER
All users can subscribe to receive MBVEI notifications and news via e-mail at www.mbvei.com if they wish. If the user NO LONGER WANTS to receive MBVEI notifications and news, he can unsubscribe by sending an e-mail to info@mbvei.com, or by clicking Usubscribe at the bottom of the e-mail.
RECOVERY OF PERSONAL DATA
The user can correct his personal data if they change, by sending his new data to info@mbvei.podia.com. We inform the user about the successful change of data.
REGISTRATION AND RESTRICTED ACCESS
Access to the Products is restricted to customers of the Products. At the time of purchase you create a user profile, which may include a username and password. You agree that your username and password will be kept confidential. If you suspect that your password has been compromised, you should notify the company immediately at info@mbvei.com. The Company will not be liable for any loss resulting from the unauthorized use of your account, but you may be liable to the Company or other third parties for any loss resulting from such unauthorized use.
LICENSE TO USE PRODUCTS AND SERVICES
The products are intended exclusively for your personal use. Without permission of the Company you may not reproduce for publication, for public, personal or commercial purposes. Some products and services are subject to separate terms of business.
INTELLECTUAL PROPERTY
All content published on the Website is the property of the Company. They may not be copied, reproduced or distributed in any other way without permission.
By purchasing the Product, Customer agrees not to infringe copyright, patents, trademarks, trade secrets or other intellectual property rights. Any confidential information shared by the Company is confidential and proprietary and belongs exclusively and exclusively to the Company. The Client agrees not to disclose such information to any other person or to use it in any other way except in conversation with the Company. In addition, by purchasing the Product, Customer agrees that the Company has the right to order such prohibitions and to protect itself from damage if Customer violates or demonstrates any likelihood of violating any Customer's agreement under this paragraph.
By accessing any Product, you agree that you will not create any digital product that uses information obtained from the Product or obtained from other means on the Website.
Certain names, logos and other materials displayed in the Product represent the intellectual property of the Company, including patents, trademarks, service marks, trade secrets and copyrights (“Company AP”). You are not authorized to use the Company AP without the express consent of the Company. The ownership of AP Company remains with the Company. You agree not to make any claims or claims of ownership of AP Company.
GENERAL LIMITATION OF LIABILITY
The company has made every effort to ensure that all information on the website is accurate. The Company makes no warranties regarding the results you will obtain from the use of the information provided on the Website.
The Company is limited from liability for accidental or consequential damages and does not assume any liability or liability for loss or damage suffered by the user as a result of the use of the information provided on the Website.
The customer understands that after the conclusion of this product, the relationship between the parties does not exist. If the parties continue the relationship, a separate agreement will be concluded.
You understand that there is no professional relationship or consulting relationship between you and the Company.
LIMITATION OF LIABILITY FOR BUSINESS CONSULTING
We have endeavored to ensure that all business information, including references to technology or business methodology, provided on the Website is accurate. There is no guarantee that you will achieve positive results for your business by using the techniques and materials available on the Website. We do not assume any responsibility for your decisions, policies or practices that you implement based on the information on the Website. Everything available on the website is for informational purposes only.
LIMITATION OF RESPONSIBILITY FOR VOICE EDUCATION
You are aware that the course instructor, Martina Prevejšek is a Voice Teacher and Vocal Health First Aider and NOT a doctor. You understand that none of the Products is intended as a substitute for medical treatment, and that Martina Prevejšek is not qualified to diagnose or advise on the health condition of the user. You are aware that you are purchasing the Product for educational purposes only to learn techniques and learn tools that can help you improve the use of your voice. You acknowledge that there is no guarantee of results, and you agree to consult a physician in the event of any doubt before purchasing the Product.
LIMITATION OF LIABILITY
The Client agrees that he uses the Company's Products at his own risk and that the Product is only an educational service. The Client shall release the Company, its officials, employees, directors, subsidiaries, directors, agents, heirs, executors, trustees, successors, signatories, instructors, guides, staff, participants and related entities in any way, as well as the place where the products are located, owned (if applicable) and any of its owners, executive directors, agents or staff (hereinafter referred to as "releases") any damage that may result from any claims arising from any agreements, any actions, the causes of lawsuits, contracts, claims, lawsuits, costs, claims and damages of any nature or type under the law or in capital arising out of the use of the Products.
The client accepts all risks, predictable or unpredictable. The Client agrees that the Company will not be liable for any damages that may arise or could include, but not limited to; direct, indirect, incidental, special, negligent, consequential or exemplary damages resulting from the use or misuse of the Company's services or the use of the Product. The company assumes no responsibility for defects or deficiencies that may occur in any material of the product.
USER RESPONSIBILITY FOR RESULTS
The Website and Products have been created solely for educational purposes. You understand and agree that you are solely responsible for the cooperation, progress and results obtained through the use of the Products and all information obtained from the Website. The company makes no representations or warranties. You understand that results may vary from person to person. You understand that Company is not responsible for your results or for any costs that may be incurred as a result of purchasing the Product or using the Website. The Company assumes no responsibility for errors or omissions that may occur on the Website or on the Product.
PUBLICATION OF THE IMAGE
By participating in the workshop, you allow yourself to be captured on video and photo as a workshop participant. Grant the company a worldwide, irrevocable, free right to use your image in a photo and video ("Images") in connection with the presentation of the course, in any medium. This warrants that no third party has rights to the Image and that they do not have any contractual or other arrangements that would interfere with or prevent the aforementioned allocation of rights. Excuse Company from any claims related to the use of the Image in connection with the Product. You agree not to sue and accuse the Company, its executives and employees, against claims, responsibilities, loss and damages that would arise in whole or in part directly from the use of the Image in accordance with these Terms.
COMMUNICATION - Electronic notification
Agree to receive company messages electronically. You agree that all legal notices provided to you by the Company by electronic means meet all the requirements of the written notice.
TERMINATION
The Company undertakes to provide all customers in the Product with a positive experience with the Product. By purchasing this product, Customer agrees that the Company may, in its sole discretion, terminate this Agreement and limit, suspend or terminate Customer's participation in the Product without refund or waiver of monthly payments if Client becomes disruptive to Company or Participants, if it is difficult to work with the customer, impairs the participation of other participants in the Product or in violation of the conditions set by the company. The client will still be obliged to pay the full amount of the contract.
INDEMNIFICATION
You agree to defend the Company, its members, employees, directors, managers and agents against all losses, claims, lawsuits, liabilities, costs and expenses (including reasonable attorneys' fees and expenses) incurred by the Company as a result of third party claims on the basis of: (i) your negligence or willful misconduct, (ii) your breach of any provision of the Terms of Use (including representation or warranty); (iii) materials you prepare or provide, including any allegations of infringement or misuse of copyright, trademark, patent, trade secret or other intellectual property or property right, infringement of privacy rights, or public information or indictment; or (iv) death, personal injury or property damage resulting from or in connection with those obligations.
THIRD PARTIES
The product may offer resources that contain links to third-party websites that are not operated or controlled by the Company. You warrant that you have read and agree to be bound by all applicable terms of use and policies for any third party website. The Company does not control or accept responsibility for the content of third party websites. The company does not accept any liability related to your use of the third party website.
Before conducting any business transactions with third parties that you have found or connected with in the Product, carefully review everything necessary. In the event of a dispute arising out of any commercial transaction with a third party linked through the Product or the Website, the Company shall not be liable in any dispute.
ADMISSION REQUIREMENTS
From time to time, the Website will post posts with images of other third party websites. Any such use is considered fair use under copyright laws and is fully attributable to the owner. If they believe that your copyrighted work has been used on the Website in a manner that constitutes copyright infringement and falls outside of fair use, please send a request to info@mbvei.com and the photo will be removed within 24 to 48 hours.
FORCE MAJEURE
In the event of any cause of force majeure that is beyond the reasonable control of either Party, including natural disasters, war, threats or terrorist acts, etc., the Company shall not be liable for delay or inability to perform.
OUR MINIMUM WARRANTY
Unless otherwise stated, all products have a 2-day warranty. If you are dissatisfied for any reason, simply write to info@mbvei.com and request a full refund. A longer conditional warranty may apply, so check the sales materials when ordering. If you do not understand or agree to any of these terms, do not order this material. If you need further clarification, please contact info@mbvei.com.
DUTY OF READING
I agree that I am obligated to read this sales contract and disclosure policy under this agreement and I have done so. In addition, I understand and agree that if I do not read the contract, I am not allowed to use it as a defense against all the remedies it contains.